Surveillance and Renewal Certificate

9. SURVEILLANCE
Periodic surveillances shall be carried out and shall cover aspects of the management systems, documentation, manufacturing and distributing processes and products at the discretion of the nominated auditor. The Client shall give access to all sites or products for surveillance purposes whenever deemed necessary and BM TRADA Certification shall reserve the right to make unannounced visits as required.

The Client shall maintain a register recording all complaints from customers or other interested parties, and environment and safety related incidents reported by an enforcing authority or users relating to those covered by the Certificate and make this available to BM TRADA Certification on request.
The Client shall be informed of the results of each surveillance visit.
The Client shall be granted a period of 12 months to implement any changes arising from amendments to the TRADA-TRAK programme, changes to the generic FSC requirements, or the publication of a national FSC standard.

10. CERTIFICATE RENEWAL
In order to renew its Certificate at the end of every five-year cycle, the Client shall be required to repeat the application procedure set out in Clause 6. The Client will normally be informed of the requirement for Certificate renewal during the pre-renewal visit which is the last surveillance visit of each cycle, but sole responsibility for timely filing the renewal application shall be with the Client.